23 Apr 2019, Bucuresti
Consultant: Sales Consulting
Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.000 employees worldwide.
- Customer Service agents support end user in day by day operations with specific applications;
- Receives and assess claim according to defined procedures / routines;
- Receives and logs all e-mail/web/phone call and ensures proper documentation;
- Research of required information using available resources, user guides and match complaints with known errors and problems;
- Support in using application functionalities, identification of possible workaround.
- Fluent in French;
- Very good command of the English language;
- PC skills (MS Office Package);
- Attention to detail;
- Ability to solve urgent matters and work under pressure.
* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!
Sunt de acord ca SOCIETATEA SALES CONSULTING S.R.L să poată folosi detaliile mele pentru a-mi transmite informaţii despre serviciile si produsele acestora prin poştă, poştă electronică, SMS, MMS, telefon, medii de socializare, notificări tip push în aplicaţii şi prin alte mijloace. Înţeleg că pot să renunţ la această opţiune în orice moment.