Oferte

Back Office Assistant with French, location: Bucharest

23 Apr 2019, Bucuresti

Consultant: Sales Consulting

Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.000 employees worldwide.

Responsibilities:

- Process and resolve all inbound mails for the contact center of our French client;

- Demonstrates and delivers excellent client care skills;

- Applies attention to details, delivers high quality outputs;

- Prioritizes tasks and workload;

- Develops improvements to processes and local work instructions as instructed;

- Complies with all client and Accenture Data Security and Quality requirements;

- Follow the internal working procedures and meet all the required deadlines. 

Requirements:

- Fluent in French;

- Very good command of the English language;

- Minimum bachelor degree;

- Very good problem solving, analysis skills and attention to details;

- Self-motivated, positive attitude and approach;

- Good communication and interpersonal skills;

- Previous work experience in Customer Service or Back Office activities is a plus;

- General insurance knowledge or economical background is a plus.

 

* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!