23 Apr 2019, Bucuresti
Consultant: Sales Consulting
Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.000 employees worldwide.
- Assess and process warranty claims that are submitted electronically;
- Resolve dealer issues and answer questions submitted through an electronic communication system;
- Receives and assess claim according to defined procedures / routines;
- Performs claim assessment and follows defined procedures to resolve correctly;
- Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
- Fluent in German;
- Very good command of the English language;
- PC skills (MS Office Package);
- Attention to detail;
- Ability to solve urgent matters and work under pressure.
* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!