04 Ian 2021, Bucuresti

Consultant: Larisa Lupusoru

Create and maintain customer cards with their physical and financial details;
Create contracts, amend existing contracts, perform a quality check on contracts before activation;
Create quotes and orders with relevant equipment/labor/services;
Evaluate credit worthiness, establish deposit and auto pay requirements;
Perform recurring billing, sales order billing, service billing, adhere to specific customer billing needs;
Liaise with Ops, Sales, Engineers, Finance, subcontractors for chasing backup documents;
Distribute invoices through the agreed contractual methods (email, post, portal);
Ensure customer approvals are received and cash collected;
Apply cash receipts, research and reconcile payments or unapplied cash receipts;
Work with AR/Finance on nonstandard accounts;
Process AR sub-ledger transactions through the system: credits, reinvoices, refunds, buyouts, write offs, adjustments and ensure proper authorization;

Respond to client inquiries regarding AR status like invoicing, contracts, orders, past-due accounts;
Resolve customer disputes, determine root cause and work with the customer or internal business;
Owner to resolve the issue that is preventing payment;
Evaluate and update billing AR and Finance processes and procedures;
Meet department standard metrics while maintaining high-quality performance;
Work in cooperation with AR, Finance, Sales, Operations, and other departments to ensure quality
customer service is provided.

French advanced level, verbal & written;
English advanced level, verbal & written;
Outstanding verbal and written communication skills and the ability to prioritize and multi-task;
Ability to work as part of a team or alone;
Data literacy: competence in finding, manipulating, managing, and interpreting data;
Strong ability to effectively collect, while maintaining good relationships with customers.

Only the eligible candidates will be contacted. Thank you for your interest!