Program Manager, location: Oradea

23 Oct 2018, Oradea

Consultant: Sales Consulting

Job responsibilities:
•Responsible for managing the tactical, business customer relationship;
•Lead Customer Focus Team to deliver appropriate levels of customer service and satisfaction;
•Work with Customer Focus Team to provide acceptable commitments based upon customer demand and Plexus capabilities;
•Work with Customer Focus Team to hold effective kick-offs and Manufacturing Readiness Reviews;
•Participate in periodic revenue reporting updates and work with finance to establish customer goals;
•Maintain an awareness of the customer's life cycle plan for assemblies and product lines;
•Coordinate timely execution of quotes for existing customers as required;
•Maintain high levels of customer satisfaction with an advocacy attitude and drive.


Skills and qualifications:
•Degree in a Business or Technical field is required;
•Experience on this role and equivalent industry experience is highly desirable;
•Familiarity with financial metrics;
•Excellent negotiation and communication skills (in person, over email);
•Demonstrate drive and self-starting attitude;
•Ability to develop and implement improvement actions;
•Ability to learn the operating facets of the Electronic Manufacturing Services (EMS) industry;
•Fluent English (both writing and speaking) is a must.