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Procurement Support Analyst with French, Location: Cluj-Napoca

04 Sep 2018, Cluj-Napoca

Consultant: Mihaela Danalache

Our client is a professional services company specialized in Procurement, Technology and the design and development of complex bespoke software solutions. Their Consulting and Outsourcing divisions have an impressive record of delivering successful projects and services to blue chip and public-sector clients globally. Xoomworks provides consulting, systems integration, application managed services and offshore development services to many of the FTSE 100 companies.

Main responsibilities:

  • Communicating with UK and Europe based client staff and client suppliers
  • Supporting users of the system by email, phone and ITIL based incident management system
  • Supporting key functionality of Coupa Procurement system or other e-Procurement systems
  • Providing systems support and resolution of incidents
  • Preparing client reports

 

Requirements:

  • University Degree
  • Excellent English and French language skills, written and spoken
  • Previous procurement or customer service experience
  • Exposure/interest in IT systems
  • Good MS Office skills
  • Able to manage multiple tasks and prioritise effectively
  • Strong analytical and diagnostic skills
  • Team player and excellent communicator